These Terms and Conditions set out the rules that govern your use of the BzeeBet platform. They explain the relationship between us and our users, including account responsibilities, eligibility, promotions, payments and how we handle disputes. We expect all users to read these terms and to comply with them when accessing our casino or sportsbook services.
You are responsible for keeping your account details accurate and secure. Do not share your password or allow others to use your account. We may require identity verification at any time to protect your account and to meet legal obligations. If you suspect unauthorised access, notify our support team immediately and change your password.
Access to the platform is restricted to persons who meet the minimum legal gambling age in their jurisdiction and who are otherwise permitted to gamble. We may refuse registration or close accounts where eligibility cannot be confirmed. By registering you confirm that the information you provide is honest and complete.
Users must not use the site for fraudulent activity, money laundering, bonus abuse or any unlawful purpose. The use of automated bots, unauthorised software or attempts to manipulate game outcomes is prohibited. We reserve the right to suspend or close accounts where unacceptable use is identified and to withhold funds pending investigation.
Promotions and bonuses are subject to specific terms which are displayed with each offer. General rules typically include one offer per customer, eligible deposit methods, wagering requirements and game contribution weightings. We may restrict or exclude certain payment methods from bonus eligibility and we may withdraw offers at our discretion. Always consult the promotion terms before opting in.
Accepted payment methods and minimum deposit amounts are shown on the payments page in your account. Deposits are normally processed instantly for card and e-wallet payments. We may apply limits or blocks for security or regulatory reasons and reserve the right to request documentation to verify the source of funds.
Withdrawals are subject to verification checks and may be processed to the original payment method where possible. Processing times vary by method and may be extended while verification is completed. We may apply withdrawal limits or hold funds where required to investigate account activity or suspected breaches of these terms.
If you have a complaint you should contact our customer support team in the first instance. We will acknowledge and investigate promptly and aim to resolve disputes fairly. If a resolution cannot be reached directly, you may be entitled to refer the matter to an independent dispute resolution service where applicable in your jurisdiction.
We may update these terms from time to time to reflect changes in law, our services or operational needs. When changes are made we will publish the revised terms and notify logged-in users. Continued use of the Bzee Bet services after an update constitutes acceptance of the revised terms.
